Plan assistance-dog travel
with easyJet.

Ordinary pets are excluded

Ordinary pets are not carried in cabin or hold; emotional-support dogs are excluded.

For an ordinary pet, compare a different operating airline or another transport arrangement before buying tickets. An assistance-dog request is not a pet-booking workaround. Keep the actual dog’s training and assistance role clear in every enquiry.

Sources: easyJet assistance.

Assistance dogs: training and recognition

Dogs need disability-task training certified by a recognised organisation. Training by organisations accredited to Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF) qualifies on permitted routes. Comparable organisations may be considered individually only within/between the EU and Switzerland, excluding the UK.

Advanced trainee dogs may qualify on certain flights under an ADI/IGDF-accredited trainer’s control.

Describe the trained tasks, training provider and evidence you actually have. Ask for a written decision covering your dog and every sector. Do not treat an ID card, purchased certificate or acceptance on another airline as confirmation for this booking.

Sources: easyJet assistance.

UK guidance and alternative training evidence

The UK CAA’s August 2024 CAP2990 guidance covers departures from the UK and arrivals into the UK on UK/EU-registered carriers. Its recognition guidance is broader: ADI/IGDF training, ADAA accreditation, or evidenced equivalent/higher standards. It calls for training evidence and a handler’s written task declaration. Examples include guide, hearing, medical-alert and psychiatric assistance dogs; emotional support alone is excluded.

This regulatory guidance is separate from the airline’s published acceptance process above. For owner-trained or independently trained dogs, ask easyJet how it will assess your evidence and reconcile any difference before purchase. Neither this guide nor a certificate creates universal airline acceptance, border clearance or public-access rights.

Sources: CAA CAP2990, paragraphs 81–88.

Check both directions and every operator

Assistance dogs are excluded to/from Egypt, Israel, Kosovo, Montenegro, Morocco and Turkey.

Treat that as easyJet’s published route restriction, not a statement that all airlines or governments prohibit the same journey. Ask about each flight’s operating airline, departure and arrival airports, connections and return direction. The absence of a country from this list does not confirm your dog’s place.

Sources: easyJet assistance.

Request approval and supply documents early

Submit organisation-issued training/task-assessment evidence, health certificate (or accepted pet passport) and vaccination certificates early, at least 48 hours before departure. easyJet verifies training with the organisation; advance approval is required.

Request assistance while booking, through Manage Bookings or by calling the assistance team.

The official contact page lists UK assistance on +44 800 2606686, daily 08:00–20:00 local time, alongside other country numbers. If you cannot call, it links a contact form. Complete easyJet holidays packages use a separate holidays team.

Ask which submission channel accepts your documents and how you will receive approval. Save the decision with the reservation; a general airport-assistance request alone should not be treated as dog approval. If travel is close, contact the team immediately rather than assuming acceptance or automatic refusal.

Sources: easyJet assistance · easyJet assistance contacts.

Space, equipment and costs

An identifying jacket/harness is required. Dog, food and containers travel free beyond baggage allowance.

Reviewed guidance specifies no dog form, owner/independent-trainer approval route, numeric quota, precise placement, leash/muzzle protocol or detailed behaviour standard.

CAA passenger guidance describes usual floor placement in front of the seat and bringing a safety harness for take-off/landing. It also says a dog too large for that space may require a paid second seat.

CAP2990 says extra space through an additional seat should be free where safety requires it; comfort alone does not create that obligation.

Confirm the dog’s floor space, any extra-seat arrangement, passenger/flight limits, restraint, muzzle and behaviour requirements directly. Ask why an extra seat is needed and whether it is chargeable. Ask how any required equipment must be used and whether a changed aircraft affects the arrangement. Separate veterinary, inspection and other travel costs from the airline’s dog-carriage charge.

Sources: easyJet assistance · CAA passenger guidance · CAA CAP2990, paragraphs 81–88.

Arrange the arrival check separately

Notify the arrival animal reception centre. Report at Bag Drop/Special Assistance at least two hours before departure.

For Great Britain, the government register lists easyJet for airports with an approved assistance-dog checker. It says to confirm continuing approval and departure airports with the travel company. The register supplies the checker contacts.

Contact the responsible arrival checker early: ask about advance documents, inspection arrangements, operating hours, any charges and what happens after a delay. Keep its response separate from airline approval. Use the airport named in your itinerary, rather than another airport’s instructions.

Sources: easyJet assistance · GOV.UK airline and checker register.

Government entry and the final check

GOV.UK says guide and assistance dogs must meet the normal dog-travel rules. Its guidance links the microchip, rabies, possible blood-test, tapeworm and travel-document requirements. Assistance status does not remove those checks.

Verify current departure, transit, destination and return rules with the responsible authorities and an official veterinarian. Great Britain guidance covers England, Scotland and Wales; check the correct jurisdiction for any other destination. A pet passport or health certificate must be valid for the actual route, origin and travel history.

Before departure, keep the itinerary, written dog acceptance, approved equipment arrangements, original travel documents, arrival-checker instructions and contact details together. Reconfirm after a route or operator change. Use the service-dog reference and connection checklist to organise the remaining questions.

Sources: GOV.UK assistance-dog entry.

Related planning

Related reading: Compare airlines · Service-dog planning · Connections.

Official sources and scope

• easyJet assistance
• easyJet assistance contacts
• CAA CAP2990, paragraphs 81–88
• CAA passenger guidance
• GOV.UK assistance-dog entry
• GOV.UK airline and checker register

Official sources checked October 18, 2026. The published policy and UK regulatory guidance have different wording; obtain an itinerary-specific decision.