PETS DELIVERY EXPERT

Australia: PEBS and online payments may slow on October 22

Plan around a two-hour maintenance window, not a confirmed full outage.

Allow for slower online services

DAFF notice 219-2026, dated October 20, schedules infrastructure maintenance for October 22, 2026, from 21:00 to 23:00 AEDT (10:00–12:00 UTC; 05:00–07:00 in Cancún). PEBS and the Online Payment Service are among the affected systems. Pages may load slowly or fail intermittently; the notice does not announce a complete outage.

Plan bookings and payments outside the window

This affects cat and dog importers using PEBS and clients making online payments. DAFF advises waiting until the maintenance period ends before accessing these services. Avoid scheduling time-sensitive online booking or payment work within the window, and check the official notice for changes.

This is an operational notice, not a change to animal-import requirements. See our Australia pet import guide for the wider preparation and quarantine-booking process.

Read the official sources

Sources checked . Requirements can change. Confirm the instructions for your departure country and travel date with the relevant authority.

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