PETS DELIVERY EXPERT

Flying with a pet
on Vietnam Airlines.

Plan the service, flight, carrier and fee before committing to pet travel.

Official sources open in a new tab.

Published
Sources checked

By Pets Delivery Expert · Airline planning guide

Independent planning for direct journeys; unresolved policy differences are identified below.

Request pet acceptance before travel

Contact a Vietnam Airlines sales office at least 24 hours before departure.

An indexed official online request page describes checked-pet details, a health-certificate upload and a payment stage. Its rendered form, booking eligibility and payment operation were not verified. Use the sales office if unavailable; do not assume it supports cabin pets.

Confirm the exact flight, service, animal, kennel, full price and payment deadline. No pet-specific card, cash or airport-only payment rule was verified. A passenger booking does not itself confirm pet acceptance.

Sources: Vietnam Airlines: Instructions for booking the pet service · Vietnam Airlines: Pet transport request form (English, UK locale).

Separate flight, passenger and kennel limits

Cabin: dogs/cats aged at least 10 weeks; maximum 6 kg including carrier; 35 × 30 × 20 cm, width × length × height. Hold: dogs/cats aged at least 10 weeks and ornamental birds; maximum 32 kg including kennel; nine pets per flight and three per passenger.

Cabin allocations per flight/class: A321 Business one; Premium Economy two; Economy two. A350/B787 Business excludes ordinary pets. The main rule specifies one animal per cabin carrier.

The FAQ’s two-pets-per-passenger and cabin-sharing text conflicts with the main cabin rule. Checked-cage sharing also has conflicting 14 kg wording: main page includes the kennel; FAQ omits it. Obtain explicit approval; do not infer an exception.

No current antagonistic-species separation rule was verified. Disclose all species and ask about available flight space and approved kennel occupancy.

Sources: Vietnam Airlines: Instructions for booking the pet service · Vietnam Airlines: Travelling with pets.

Confirm carrier suitability and health

The main policy requires natural movement, ventilation, a secure door, leak-resistant floor, fixed food/water containers and removed/folded wheels. Wooden cages are for cats only.

Pets must be healthy, vaccinated and non-disruptive; pregnant pets are excluded. Extreme weather can cause refusal or a Certificate of Adaptation requirement.

The indexed checked-pet form requests a hard cage; this does not establish cabin bag eligibility.

Send all exterior kennel dimensions and loaded weight. No universal checked-kennel dimensions or numerical temperature cutoff was verified.

Sources: Vietnam Airlines: Travelling with pets · Vietnam Airlines: Instructions for booking the pet service · Vietnam Airlines: Pet transport request form (English, UK locale).

Resolve breed restrictions before booking

The breed list linked from the pet page prohibits multiple short-nosed and other dog/cat breeds.

Another indexed official PDF separates cabin and hold restrictions and differs for some breeds. No exception is promised here for Boston Terriers, Pugs, Shih Tzus, Exotic cats or Persians.

Ask for a written answer covering the breed or mix and intended service. Neither small size nor available space overrides breed restrictions.

Sources: Vietnam Airlines: Breed prohibition list linked by current pet page · Vietnam Airlines: Indexed PETC and AVIH breed list; conflicts with linked list.

Checked-pet fees checked October 14, 2026

Charges exclude VAT and use loaded weight bands: up to 9 kg; over 9–16 kg; over 16–32 kg. Vietnam domestic: VND 1,000,000 / 1,500,000 / 2,000,000. International, in the same band order: within A, USD 100 / 150 / 250; within B or A–B, USD 200 / 250 / 300; within C or A/B–C, USD 300 / 400 / 500; within D or A/B/C–D, USD 350 / 450 / 550. The tariff applies to Vietnam Airlines-operated flights.

Examples: Vietnam–Thailand uses A; Vietnam–Japan A/B; Vietnam–France A/C; Vietnam–Russia A/D. Published Americas definitions overlap, requiring an exact quote. No tariff start date is stated; October 14 is the verification date. Prices do not establish route acceptance.

Sources: Vietnam Airlines: Fees for transporting pets as checked baggage.

Cabin-pet fees checked October 14, 2026

Vietnam domestic: VND 5,000,000. International: USD 300 within A; USD 400 within B or A–B; USD 600 within C or A/B–C; USD 650 within D or A/B/C–D. VAT is additional.

A covers Vietnam, Thailand, Indonesia, Malaysia, Singapore, Laos, Cambodia, Myanmar, the Philippines, Hong Kong and Macao. B covers other Asian markets, including China, South Korea, Japan, Taiwan and India. C includes France, Germany, the UK, Italy, Denmark and other European/African/Middle Eastern markets. D expressly includes Australia, Russia and the US. The Americas appear in both C and D: request clarification rather than guessing. No tariff-effective date or full pet-refund schedule is stated.

Sources: Vietnam Airlines: Fees for traveling with pets on board.

Check route and arrival restrictions

The airline excludes dogs between Vietnam and the US and cabin/checked pets for Australia. UK arrivals use cargo; departures permit checked-pet/cargo arrangements.

For Singapore, the airline recommends landing 1.5–2 hours before CAPQ closes and warns of overnight holding fees for out-of-hours arrival.

These are airline statements, not an independently verified government timetable. Check current entry requirements and CAPQ hours with Singapore authorities, and confirm clearance arrangements before choosing a flight.

Sources: Vietnam Airlines: Travelling with pets.

Prepare documents and allow airport time

Prepare applicable health, departure-quarantine, destination-entry and pet-passport documents. Requirements depend on the country and animal.

The airline recommends arriving at least two hours early for pet check-in.

A Waiver of Liability is linked for advance preparation; review it before signing.

Confirm any earlier station reporting time and the arrival collection process directly. A complete pet-specific refund schedule was not verified.

Sources: Vietnam Airlines: Instructions for booking the pet service · Vietnam Airlines: Travelling with pets · Vietnam Airlines: Pet Waiver of Liability linked from pet page.

Keep cargo and disability-task dogs separate

Vietnam Airlines Cargo requires advance arrangements and applies its own animal, breed, health and handling conditions. It does not guarantee a fixed hold temperature. Request a shipment-specific acceptance decision and quotation; passenger pet fees and quotas are not a cargo tariff.

Dogs trained to perform disability-related tasks have separate arrangements; confirm eligibility and documentation.

Sources: Vietnam Airlines: Cargo Acceptance Conditions for Live Animals · Vietnam Airlines: Travelling with pets.

Related planning

Related reading: Airline pet travel guides · Carrier fit and preparation.

Official sources and scope

Official sources checked October 14, 2026. Confirm current acceptance and the complete quotation. Source conflicts and unverified online operation remain explicit.

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