Flying with a pet
on ANA.

1. Check both the operator and flight number

Ordinary dogs and cats use the checked-hold passenger service, not the cabin. Eligibility requires an ANA-operated flight booked with an ANA flight number; a partner-numbered ticket is ineligible even when ANA operates it. Contact ANA in advance.

For a Japan domestic-to-international connection, reserve by two days before the first flight. Get acceptance for every sector before treating a passenger reservation as a pet booking.

ANA excludes this checked-baggage option for entry into the United Kingdom, Hong Kong and Australia. Perth excludes it in both directions. A cargo enquiry is a separate assessment, not guaranteed acceptance.

Sources: ANA: international passenger pets.

2. Match the animal to the correct product

The passenger minimum is four months. Pregnant or sedated pets are excluded. Listed short-nosed dogs are suspended May 1–October 31. Consult the complete list before selecting dates.

ANA Cargo separately excludes its listed short-headed dogs, including specified miniature varieties, year-round on international flights. Its minimum for dogs and cats is eight weeks; destination conditions may require an older animal. Do not use the cargo age or seasonal rule for passenger baggage.

Pets Delivery Expert’s brachycephalic journey planning is cabin-only. These airline hold/cargo rules are information, not an offer of brachycephalic cargo transport.

Sources: ANA: international passenger pets · ANA Cargo: international live animals.

3. Confirm the loaded crate and care arrangements

Passenger pet and crate together must not exceed 45 kg. Dogs and cats travel one per crate. Aircraft space must be approved.

ANA’s English pages differ at the 292 cm combined-dimensions boundary. Do not assume a crate exactly at that boundary will be accepted; submit its measurements for confirmation.

For the passenger service, provide the required water dispenser. General guidance specifies a nozzle type, but ANA’s regional page gives a different bowl/dispenser instruction for departures from Frankfurt, including connections; confirm that station-specific arrangement. ANA says pets cannot be fed after check-in, including connections. Prepare a care plan appropriate to the entire time apart, not just airborne time.

ANA advises arrival approximately 120 minutes before departure. Bring its completed consent form and finish any required export inspection before airline check-in.

Sources: ANA: international passenger pets · ANA: regional English pet policy.

4. Price the actual international sector

ANA’s passenger tariff is per cage: JPY 25,000 / USD 250 / CAD 250 / EUR 200 within one tariff area; JPY 40,000 / USD 400 / CAD 400 / EUR 300 across two areas. The areas are: North America/Latin America/Hawaii; Europe/western Russia/Africa/Middle East; and eastern Russia/Asia (including Japan)/Oceania. Charges are converted into the departure country or region’s applicable currency at check-in.

A direct Japan–Singapore sector falls within that area classification; this does not confirm the flight’s pet capacity. Confirm the payable currency and every sector’s charge. Domestic connections, cargo, agents and government services need separate pricing.

Sources: ANA: international passenger pets.

5. Treat manifest cargo as a separate booking

ANA Cargo’s overseas-departure instructions, explicitly excluding Japan departures from that heading, require an air cargo agent for international cargo. Every segment needs a reservation, with an air waybill and the required animal/export documents. For a Japan-origin cargo shipment, obtain the applicable origin-station booking instructions.

Cargo is not an automatic workaround for a passenger rejection: the breed, route, aircraft and container must pass cargo assessment. Ask the booking party who handles acceptance, transfer, water arrangements and destination release. Do not interpret the cargo page’s loose English references to “carry-on baggage” as an ordinary-pet cabin allowance.

Sources: ANA Cargo: international live animals.

6. Build a separate Japan and Singapore document plan

For departure from Japan, apply to AQS for export inspection at least 14 days before the desired inspection date. Inspection is normally within ten days before departure unless destination conditions differ. A return to Japan may need preparation before you leave.

For an ordinary pet imported through Changi, arrange the AVS-recognised agent clearance process and a rigid crate for CAPQ transfer. Cabin or baggage acceptance does not replace that process. Check arrival-office hours before choosing a flight; use our Singapore guide for the qualified appointment window.

On a Japanese connection, a change of airline, airport or transport mode can trigger import procedures rather than simple transshipment. Singapore air transit has its own transshipment licence. Confirm the planned handover before buying the ticket.

Sources: Japan AQS: export dogs and cats · Japan AQS: transshipment · AVS: dog and cat imports · AVS: Changi clearance · AVS: dog and cat transshipment.

7. Assess assistance dogs sector by sector

ANA permits certified guide, hearing and mobility-assistance dogs in the cabin without charge. Other service-dog categories have route-specific eligibility. Its published example places a psychiatric service dog in the cabin from Chicago to Haneda, then in the hold from Haneda to Singapore.

For the specified U.S.-route psychiatric/alert-dog process ANA requests documents at least 48 hours ahead; the Canadian process says 96 hours. Confirm the category, route and required documents with the assistance desk. AVS separately assesses eligibility for Singapore’s assistance-dog import pathway.

Sources: ANA: assistance dogs · AVS: assistance-dog imports.

On U.S.-covered flights, the 48-hour request is not an absolute refusal cutoff: for bookings made less than 48 hours before the first scheduled departure, required DOT forms may be presented at the gate. If advance notice is missed, the airline must make reasonable efforts to accommodate without delaying the flight. A DOT relief attestation may be required for a flight segment scheduled for eight hours or more.

Source: 14 CFR 382.75: service-animal notice and forms.

Prepare a route review

Send the exact operating flights and ticketed flight numbers, dates, breed, age, loaded crate weight and dimensions. Include travel history, your own itinerary and any airline acceptance already received. Ask for separate answers on passenger carriage, manifest cargo, government documents and arrival collection. Request a route review.

Questions before you book

Related reading: Airline pet travel guides · Japan entry planning · Singapore entry planning · Carrier fit and preparation.

Official sources and scope

• ANA: international passenger pets
• ANA Cargo: international live animals
• ANA: assistance dogs
• Japan AQS: export dogs and cats
• Japan AQS: transshipment
• AVS: dog and cat imports
• AVS: Changi clearance
• AVS: dog and cat transshipment
• AVS: assistance-dog imports
• ANA: regional English pet policy
• 14 CFR382.75: service-animal notice and forms

Official sources checked October 12, 2026. This is a planning guide, not live pet-space confirmation, a veterinary checklist or a complete freight quotation. Country and operator restrictions remain additional. Source ambiguities are identified where material.